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Careers at the Co-op
Takoma Park Silver Spring Co-op is a natural foods cooperative business owned by our friends and neighbors. Our goal is to ensure that our customers have access to goods produced in socially and environmentally responsible ways, with an emphasis on local and organic foods, at reasonable prices, and in a welcoming community marketplace setting.

Each staff member is asked to help create an environment which:

Encourages respect, honesty, and trust amongst all co-workers;
Offers the highest degree of service to each customer;
Provides an ethical and positive place to work, shop; and
Serves the community as an educational resource on ethical, sustainability, and food-related issues.

Benefits for our staff include:

Medical (No cost to employee on the HMO plan - yes, FREE employee only plan!)
Dental & Vision (FREE Basic employee only plan!)
Accidental death insurance
Life insurance
Paid time off
Health Reimbursement Account
Employee Assistance Program
MarylandSaves Program
Employee discount
Causal dress code - no uniform!
FREE parking!

Our hourly positions operate at a fixed scale for each role. Hourly pay rates for these roles range from $16.70-$20.64.

TPSS Co-op is an equal opportunity employer, supports diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Please visit CDS Consulting website to learn more about diversity at TPSS Co-op: https://library.cdsconsulting.coop/nurturing-inclusion-and-diversity-on-staff/

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Community Engagement Manager

Takoma Park, MD

Full Time

Community Engagement

Mid Level

The mission of TPSS Co-op is to promote healthful living by offering wholesome foods, high-quality produce, and community resources, in a clean, friendly, co-operative grocery store... that you own!

Each staff member is asked to help create an environment which encourages respect, honesty, and trust amongst all co-workers and also offers the highest degree of service to each customer; each staff member is asked to help maintain the store image as an ethical and positive place to work and to shop. In addition, TPSS Co-op is committed to being an educational resource to the community on ecological, environmental, and food-related issues.

OVERVIEW:
Under the supervision of and in coordination with the General Manager, the Community Engagement Manager plans, directs, and operationalizes all matters of the Co-op’s communications, member, shopper, and vendor engagement, as well as education, events, and community involvement.

ESSENTIAL DUTIES:
Communications

Develop and maintain a consistent TPSS Co-op brand across digital and print materials.
Create newsletters, store updates, promotional materials, and the Annual Report.
Manage email lists and member communication channels.

Member & Shopper Engagement

Collaborate with department managers on marketing strategies, product promotions, and signage.
Encourage member participation and gather feedback to improve customer experience.
Analyze shopper behavior to inform marketing efforts.
Maintain the in-store member area and respond to shopper suggestions.

Vendor Engagement

Build relationships with vendors and coordinate in-store demos and event partnerships.
Share product feedback with vendors in collaboration with department managers.

Events & Education

Plan and execute TPSS events (e.g., Earth Day), school tours, and educational opportunities.
Represent TPSS at local festivals and community events.

Community Outreach

Manage donation requests, Round-Up campaigns, and local partnerships.
Oversee community programs such as food donations and compost collection.
Serve as a liaison with community groups and initiatives.

Other Responsibilities

May supervise Community Engagement staff.
Perform additional duties as needed.

QUALIFICATIONS:

A business, marketing, or public relations-related degree or equivalent successful professional experience in community outreach and development, membership management, or communications.
Knowledge of natural and organic foods and interest in the cooperative model are preferred
Skilled in marketing tools, including PR, writing, website management, and market research.
Experience with visual merchandising.
Strong organizational, written, and verbal communication skills.
Able to work independently and collaboratively with minimal supervision.
Initiative-driven, reliable, and flexible to work occasionally off core hours.
Willingness and ability to learn to meet the changing requirements of the job.

BENEFITS & PERKS:

Medical (No cost to employee on the HMO plan - yes, FREE employee-only plan!)
Dental & Vision (FREE Basic employee only plan!)
Accidental death insurance
Life insurance
Paid time off
Health Reimbursement Account
Employee Assistance Program
MarylandSaves Program
Employee discount

Pay Range: $60,000 –$63,000 annually.

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